Accessibility Statement

Our Commitment

Resolve Solutions, LLC is committed to ensuring that Resolve is accessible to all users, including people with disabilities. We continually strive to improve the accessibility and usability of our app and website to provide an inclusive experience for everyone.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are developed by the World Wide Web Consortium (W3C) and define how to make web and mobile content more accessible to people with disabilities.

Accessibility Features

Visual Accessibility

• High-contrast color schemes that meet WCAG AA contrast ratio requirements.
• Scalable text that respects your device's font size preferences.
• Clear visual hierarchy with consistent headings, labels, and navigation.
• Meaningful icons paired with text labels for clarity.
• Dark mode support to reduce eye strain in low-light environments.

Motor Accessibility

• Large, well-spaced touch targets for easy interaction.
• Voice input for journaling — speak your entries instead of typing.
• Voice chat with AI — hands-free interaction with @Lotus.
• Simplified navigation with minimal steps to reach core features.

Screen Reader Support

• Semantic markup and proper heading structure throughout the app.
• Descriptive labels for interactive elements and form fields.
• Alternative text for images and icons.
• Compatible with VoiceOver (iOS) and TalkBack (Android).

Cognitive Accessibility

• Clean, uncluttered interface design.
• Consistent layout and navigation patterns across the app.
• Clear, plain language in all content and instructions.
• Guided workflows that break complex tasks into simple steps.
• Mood tracking with visual cues (colors, animations) alongside text.

Ongoing Efforts

Accessibility is an ongoing effort, not a one-time checklist. We are committed to:

• Regular accessibility audits of new and existing features.
• Incorporating accessibility testing into our development process.
• Training our team on accessibility best practices.
• Listening to feedback from users with disabilities to identify and address barriers.
• Staying current with evolving accessibility standards and assistive technologies.

Known Limitations

While we strive for full accessibility, some areas may have limitations:

• Some third-party content or integrations may not fully conform to WCAG 2.1 AA.
• Certain Lottie animations used in mood tracking may not convey information to screen readers — equivalent text alternatives are provided.
• Community-generated content may not always meet accessibility standards.

We are actively working to address these limitations and improve the experience for all users.

Accessibility Feedback

We welcome your feedback on the accessibility of Resolve. If you encounter accessibility barriers, have suggestions for improvement, or need assistance using any feature, please contact us. We take all accessibility feedback seriously and will work to address issues promptly.

Resolve Solutions, LLC
📧 support@getresolveai.app
🌐 https://getresolveai.app

Response Commitment

When you contact us about an accessibility issue, we will acknowledge your feedback within 2 business days and provide an estimated timeline for addressing the concern. We aim to resolve accessibility issues as quickly as possible, with critical barriers treated as high-priority items.